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Privacy Policy

Last Updated: 06/30/2025

This is the Derailed Privacy Policy ("Policy", "Privacy Policy"). The Privacy Policy describes how Derailed ("We," "Us," "Our") collects, uses, and protects your personal data when you use our social media and communication services ("The Platform" or "The Service"). By using Derailed, you agree to the practices outlined below.

Derailed is a service operated by Vincent Jose De Chico, an individual based in the Philippines, and Dawid V., an individual based in Germany.

For clarity, terms such as “Tracks,” “Messages,” and other platform-specific terminology are defined in the Terms of Service, which forms an integral part of this Privacy Policy.

1. Information We Collect

We collect the following types of data when you use Derailed:

a. Information You Provide

  • Account information (username, email, age/birthdate, etc.)

  • Profile data (display name, profile picture, bio, etc.)

  • Content you upload (Tracks, Messages, media files, etc.)

  • Communication with support

b. Automatically Collected Data

  • IP address and general location (non-precise)

  • Device type, browser, and operating system

  • Usage and interaction data (e.g., page visits, clicks)

c. Third-Party Information

We may receive limited data from partners or services you link to your account (e.g., for login or content sharing).

2. How We Use Your Data

We use your data to:

  • Provide, maintain, and improve the Platform

  • Personalize your experience

  • Moderate content and enforce our Terms of Service

  • Communicate with you (e.g., support, platform updates)

  • Comply with legal obligations and prevent abuse

3. Legal Bases for Processing

We process your data under the following legal bases, where applicable:

  • Consent (e.g., marketing emails)

  • Contractual necessity (e.g., delivering the service)

  • Legal obligation (e.g., complying with law enforcement)

  • Legitimate interests (e.g., preventing fraud, improving the service)

4. Data Sharing and Disclosure

We do not and agree to never sell your personal data. However, we may share it:

  • With service providers who help us operate the Platform (e.g., cloud storage, analytics)

  • With legal authorities when required by law or to protect our rights

  • During a business transfer (e.g., merger, acquisition)

These third parties are bound by confidentiality and data protection agreements.

5. International Data Transfers

Derailed is hosted on servers located in the Netherlands, within the European Union. By using the Platform, you acknowledge that your data may be processed and stored in the Netherlands, regardless of your country of residence.

The Netherlands and the EU provide strong legal protections for personal data under the General Data Protection Regulation (GDPR). If you are located outside the European Union, please be aware that by using our service, your data will be transferred to and processed in a jurisdiction that may have different data protection laws than your own.

6. Your Rights and Choices

Depending on your location, you may have rights including:

  • Access – See what data we hold about you

  • Correction – Update inaccurate or outdated data

  • Erasure – Request deletion of your personal data

  • Objection – Object to certain uses of your data

  • Portability – Export your data in a readable format

To exercise any of these rights, contact us at: legal@derailed.top.

7. Data Retention

We retain your data only as long as needed to provide the Service or as legally required. Upon deletion request, we will anonymize or remove your data within 32 days, unless restricted by legal or technical reasons.

If you are the owner of a Derailed Community ("Guild"), you must transfer or delete ownership before requesting full account deletion.

8. Children’s Privacy

Derailed is not intended for users under 13 years of age, or the minimum legal age in your country. We do not knowingly collect personal data from minors without verifiable parental consent. If you believe we have collected such data, please contact us immediately.

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Session management

  • Analytics and performance

  • Platform customization

You may disable cookies through your browser settings, but some features may not function correctly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on the Platform or sent via email if applicable. Continued use of the Service after changes constitutes acceptance of the new terms.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out to legal@derailed.top.